Jackrabbit has taken the added security measure of masking bank account numbers. Only the last 4 digits of the bank account number are displayed on the Family Billing Info tab.
Should you need to see the entire Bank Account number, go to the Families (menu) > Family Reports > Family ePayment Listing. Note: A user must have permission to view unmasked bank account numbers on this report. Use the Gear (icon) > Settings > Users & Permissions. Make sure Family e-Payment Listing: Unmask Bank Information is checked and Save Changes.
Save this as a frequently used report! Click the heart (icon)next to a report name, the heart will change to redand the report will be listed under the Reports (menu) > My Reports for quick and easy access!