Sometimes events can occur that require you to close your facility for a period of time. To compensate families for the missed classes it may be your policy to offer account credits rather than issuing refunds.
To offer account credits to multiple families at once you have two options:
- Post a credit to families with students enrolled in a particular class
- Post a credit to families with students enrolled in different classes
Click on Learn More to see our Help Center article: What to Do When the Unexpected Happens.