Lead File FAQ

If I move a family to the Lead File does it impact my enrollment reports?

If I move a family to the Lead File does it affect my financial reports?

If a family has multiple students, can I move just one of the students to the Lead File?

How many leads can I add to my organization's Lead File?

How regularly should I move inactive families to the Lead File?

Can I mass restore families from the Lead File back to my database?

I have a Mac and can't export to Excel. What should I do?

All of our prospective clients are currently in an Excel document. How can we mass move those to the Jackrabbit Lead File?

Can a customer who is in the Lead File access the Parent Portal?

What if a family I've moved to the Lead File ends up re-registering using the web registration form?

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