Where can I see what the customer entered in the comment field in the Parent Portal?

The information a parent enters in the comments field during class enrollment in the Portal are shown in three places:

  • The email notification sent to your Organization for Portal enrollments will include this information.
  • From the Family record > Misc tab > View Registrations > click View next to the Portal enrollment to see the details.
  • The Parent Portal Log report displays the enrollment details.

This field can be made mandatory (required) and can be relabeled, for example to ask a question and require parents to answer it.

To edit this setting go to the Tools menu, select Parent Portal, and then click on the Settings tab. Scroll down to the Class Enrollment section to find the Enrollment Comment Label field and Required setting.

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