Simplified Menu & Next Generation Jackrabbit - FAQs

Q. Do I have to select the filters and choose my columns every time I go back to the All Families page? I only want the page to show my active families and I have specific columns I want to see each time.

A. You can save a view (filters, sorting, columns) as a favorite and have All Families default to that each time you open the page. This option is also available on the All Students and All Classes pages. Learn how to Save & Load Your Favorite Grid Views.


Q. What are Modules on the main menu?

A. To simplify each menu's options and keep them to the most used features for class management, Jackrabbit added a Modules menu for the various additional (optional) features offered: Costume Management, Recitals, Skills, and the Store.


Q. Where did the Merge Families option go?

A. Merge Families can now be found under the Gear (icon)> Tools (sub-menu).


Q. I need to work with Skills...where are those options now?

A. All Skills options are now located in the Modules (menu) > Skills (sub-menu).


Q. I  am used to selecting criteria to build the reports that I need. How do I use filters to find my information?

A. Muscle memory is real! You are used to building your reports from the ground up by selecting specific criteria. With filtering, you are working with all of your records and paring that down to just the group you are looking for.

Here are some resources to help you retrain your muscles and build new ones:

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