Transactions (Fees, Payments, Credits, and Refunds) FAQ

Frequently asked questions regarding transactions

When should our organization post tuition fees?

How do I isolate specific families for specific billing frequencies?

Is it possible to create a list of families / accounts that have NOT had a specific fee posted?

How do I create a list of students that have NOT had a tuition fee posted?

Is it possible to create a list of families / accounts who have NOT paid specific fees, such as tuition?

Can I use both Multi-Class and Multi-Student discounting when posting tuition fees?

How can I be sure I'm using the best procedure for posting fees and accepting payments?

How can I edit a posted class transaction if the wrong amount was entered?

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