Control Online Registration FAQ


How do I hide certain classes on my website, online registration form, and the parent portal?
You can control whether or not a class is displayed: On your Website (in Class Listings Tables) During Online Registration (through the Online Registration Form) In the Parent Portal These settings are found on the Summary tab of the Class ...
How do I prevent a 3 year old from enrolling in a class that is for 5 year olds? (or a boy from enrolling into a girls only class)?
Use the Age and Gender filter settings on the Online Registration Settings page. This is covered in detail in the Online Registration Settings page.  Age is calculated as of the Class Cutoff Date.  If no Cutoff Date is listed, the Class ...
How can a student specify a future start date when enrolling online?
Once the Class Start Date has passed, any online enrollment will enroll the student into the class immediately.  Future enrolls must be handled by you manually inside your database.
We offer some classes that are set up in the database as "Per-Day" classes - how does the student select which days to attend?
Refer to Per-Day Classes and Online Registration for details on per-day classes.
We sometimes offer free trial classes. How do I do that on the Registration form?
On the class Summary tab, at the bottom, set "Allow Trial Enrollment" to YES. See instructions on the Trials Online page.
How do waitlists and makeups affect the availability of classes?
You can set Jackrabbit to adjust class availability by the number of students waitlisted or taking makeup classes by using the option in the General settings area. For more details, refer to Online Registration Settings .  ...
If a class is full, how can a student be placed on a waitlist online?
Go to the Gear (icon) > Settings > Online Registration > Settings (left menu) > Class Search Settings (section) and set Allow Waitlist When Class Full to Yes .  Check to be sure there is a number of students allowed to...
I want to allow online registration for new customers, but I do NOT want them to be able to enroll into class(es).
You can do that.  Follow the instructions on the Preventing Enrollment   page. 
How do I limit who is able to enroll into a class based on skill or other prerequisite?
Jackrabbit does not currently offer the ability to limit enrollment based on skills or previous class completion.