Modify Online Web Registration Form FAQ

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How do I hide or edit the "How did you hear about us?" field at the top of the Registration form?
Under Tools > Online Web Registration > Field Options/Labels , you can set this to Required, Optional, or Hidden.  The values that the customer can choose allow you to track your advertising and marketing effectiveness. You should custom...
My customers don't understand what Cat1 or Cat2 means - how can I hide that?
Cat1 and Cat2 cannot be hidden from your customers.  However, they may be relabeled to a more meaningful title such as Program, Genre, Sub-Program, Level, etc on the Tools > Online Web Registration > Settings page in the Class Search/Fi...
How do I make the Parent Portal hotlink appear in the top of my Online Web Registration form?
The hotlink "Already a Customer? Click Here to Login" appears automatically when your portal is active.  To activate your portal, go to Tools > Parent Portal > Settings  tab, and check mark the Activate Portal check box at...
We have multiple Locations (LOC codes) - can I force the Web Registration Form to only show classes for a particular Location? And default the Family Loc to that Loc value?
You can accomplish this by modifying the HTML code (link) you are using on your webpage to open the form, for example with a "Click Here to Register" link. The basic HTML code starts here: https://app3.jackrabbitclass.com/regv2.asp?id=X...
How do I hide some of the columns shown in the Reg Form Class Search page?
That depends on how you plan to integrate the form. You must add an html query string parameter of &hc=X into your code.  See the Modifying Class Search page and contact the Integration Specialist for coding assistance.   ...
How do I handle special online discounts, coupons, and Promotion codes (Promos) like Groupon, Living Social, CertifiKids, etc, online?
Coupons cannot be automatically applied in online registration. On Tools > Edit Settings > User-defined Fields , you can label a Family User-Defined field as "Enter Coupon information:" which will provide a text box on the Registrat...
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