Modify Online Registration Form FAQ

Articles

How do I hide or edit the "How did you hear about us?" field at the top of the Registration form?
Go to the Gear  (icon) > Settings > Online Registration > Field Options/Labels (left menu) > Referral Information (section) and make your selection for How Did You Hear About Us to Required, Optional , or Hidden .  ...
My customers don't understand what Cat1 or Cat2 means - how can I hide that?
Cat1 and Cat2 cannot be hidden from your customers.  However, they may be relabeled to a more meaningful title such as Program, Genre, Sub-Program, Level, etc.  Go to the Gear (icon) > Settings > Online Registration > ...
How do I make the Parent Portal link appear at the top of my Online Registration form?
The link Already a Customer? Click Here to Login appears automatically when your Parent Portal is active.   To activate your portal, go to the Gear (icon) > Settings >  Parent Portal > Settings (tab), and select the Activ...
We have multiple Locations (LOC codes) - can I force the Online Registration Form to only show classes for a particular Location? And default the Family Loc to that Loc value?
You can accomplish this by modifying the HTML code (link) you are using on your webpage to open the form, for example with a "Click Here to Register" link. The basic HTML code starts here: https://app3.jackrabbitclass.com/regv2.asp?id=X...
How do I hide some of the columns shown in the Online Registration Form Class Search page?
You have the option to hide Instructor, Openings, and Start/End date columns from the Online Registration Settings section. If there are other columns you would like to hide, this is possible but requires custom coding. Contact our Integratio...
How do I handle discounts, coupons, and promotion codes with Online Registration?
While coupons, promo codes, etc.  cannot be automatically applied during online registration, you can utilize a few Jackrabbit features to get the job done! Add Coupons/Codes to Online Registration From the Gear (icon) > Settings > Ge...
-->