If you use Events in your Jackrabbit database, you may display these Events on your website to allow online registration and enrollment. Events are displayed in a calendar format on your website page. Events can be set to Family or Student enrollment, can have fees posted, can gather custom questions/answers, and can have their own legal policies per Event Type.
Note: We recommend you download, print, and review the Online Events Calendar - Checklist for a Successful Rollout.
The set- up of Events is covered in depth in the How To Guide section called Events. Please reference that section to set up your Events before proceeding below. This section only deals with using/displaying your Events online.
Events will display on your online website Calendar in different manners depending upon the Event STATUS:
Open: Means the max size has not been reached and enrollment is still available. These will display in the color assigned and will be a live link to your Event Registration form.
Unavailable: Means that particular day/time is reserved or not available for enrollment. These will display in beige and will be a live link to an Event Registration form that indicates the date is reserved and no enrollment can be made.
Booked: Means the max size has been reached and no further enrollments are allowed. You may show these or hide these on your main website calendar.
Hold: Means your staff is holding the date for some reason and enrollment is not allowed. These do not show on the default online calendar.
Notice: Displays as text only and can be used to note Closed dates, payment due dates, and other general announcements. These will display in the assigned color on the online calendar.
You can assign each Event Type a color code on its Summary page (look for the crayons). Events that are Status of Open or Notice will show in the assigned color on your calendar. The Status of Unavailable and Booked (if you are showing Booked) appears as beige.
Frequently Asked Questions
Q. Why are there only fields for family information and not student information when a new family registers on our Event Registration form online?
A. The Event Type defaults to Family Enrollment, however, you can change this so that students can enroll. In the Event Type Summary tab, set Default Allow Enrollment For: to Student to allow students to enroll (each student filling 1 event opening). If you want the event fee to post automatically, you may also want to consider changing Post Event Fee on Reg? to Student as well. Be sure to Save Changes.
Q. Can I edit the email confirmation message that is sent for online Event registrations?
A. The Event registration confirmation email messages are standard and can not be changed.
Q. If an existing family tries to register using the Event registration form, will a duplicate family record be created?
A. If an existing customer tries to register from the event calendar on your website (instead of in their Parent Portal), the Event Registration form displays a red link directing the customer to use the portal instead. If the customer ignores the link and proceeds to fill out the form as a new customer, the form will still be submitted and a duplicate family record will be created.
Q. Can I add the option for families to pay by e-check when registering for an event?
A. At this time, the option to pay by e-check is not available.