The Lead File - An Overview

Jackrabbit’s Lead File is a simple contact management system that maintains family information separately from your regular Jackrabbit database. It’s a great place to maintain and market to dormant customers and prospective customers.

The Lead File allows you to:

  • Directly enter prospective customer information
  • Move (or archive) inactive families individually or in mass
  • Email families individually or in mass based on specific search criteria
  • Export data to Excel
  • Print mailing labels
  • Restore (or move) families back into your main Jackrabbit database

Families in the Lead File are NOT part of your Jackrabbit subscription fees, and you can maintain an unlimited number of families in the Lead File without increasing your subscription fee!

1 - Main contact information for the Billing Contact.
2 - One student is listed in each Lead File record.
- Family user-defined fields.
4 - Notes include last class enrollment.
5 - Contact information from Family record > Summary tab.
6 - Miscellaneous Family information.

Lead File Permissions

There are six User Permissions required to work with the Lead File. All or some of these permissions must be active (checked). Go to the Gear (icon) > Settings > Users & Permissions in order to properly use Lead file functionality.

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