Staff Training Options

Jackrabbit offers multiple training options for you, your staff, and anyone that needs to learn how Jackrabbit can work best for your business!

Jackrabbit Training System (JTS)

JTS is intended for any business that wants to offer its staff the opportunity for self-paced training to master the core features of Jackrabbit.

Each lesson includes a quiz that sends results to an assigned email address. Users learn on a designated Jackrabbit database, separate from your own, to allow trainees to practice as they are working through the lessons without affecting your data. JTS offers all of the following:

  • Onboard new staff with lessons organized by User Role to cover Jackrabbit features important to their job function.
  • Provide learning and development opportunities to existing staff.
  • Strengthen your own understanding of all things Jackrabbit!

Take a look at JTS today!:

See the Supervisor Instructions article for information to give your trainee before they hop into the JTS.

Jumpstart Coach Program

Jackrabbit is dedicated to setting you up for success. You will be assigned a Jumpstart Coach to walk you through the initial setup and is there for you to answer any questions you may have. 

Click here to learn more.

Virtual Classroom - Foundations Training 2023 & More

Join the Jackrabbit team for four hours of virtual classroom training! This training will cover step-by-step instructions on how to start using all of Jackrabbit's features. Ideal for clients who are new to Jackrabbit or anyone who wants to refresh their memory on Jackrabbit's core functionality. 

Training: Foundations Training 2023
Date: Friday, February 10, 2023
Time: 10 am - 2 pm EST
Duration: 4 hours

Register today:


Time (EST)
Feb. 10, 2023
10:00 am - 10:30 am

Navigating Jackrabbit

10:30 pm - 11:30 pm

Families, Students, and Classes (includes Grids)

11:30 pm - 12:00 pm

Customize Jackrabbit for your Organization (General Settings)

12:00 pm - 12:30 pm

Discounting & Prorating

12:30 pm - 12:45 pm


12:45 pm - 1:30 pm

Transactions & Financials

1:30 pm - 2:00 pm

Manage Staff with the Staff Portal & Availability

Note:  The next Foundations training will take place in December 2023. Updated information and agenda will be posted here as we get closer.

Spring & Fall Virtual Classroom Training

Two days of action-packed Jackrabbit training with the Jackrabbit Support Team!

This training covers Jackrabbit's core functionality and goes deeper into Jackrabbit features and partner integrations. Spring Training will take place in May 2023 and September 2023. Check back to this article for exact dates and times.

LevelUp Webinars

LevelUp webinars are live and cover specific Jackrabbit topics. They are scheduled to run on the second Wednesday of every month. 

Register now for the entire year:

February 8, 2023Recitals
March 8, 2023Jackrabbit Grids
April 12, 2023Online Registration
May 10, 2023Online Class Listings
June 14, 2023Policies
July 12, 2023Posting Tuition
August 9, 2023Transitioning to a New Session
September 13, 2023Costumes
October 11, 2023Recitals
November 8, 2023Jackrabbit Plus
December 13, 2023Jackrabbit Grids

On-Demand Webinars

New on-demand webinars will be added and you can watch them at your convenience. Visit Webinars On-Demand and select the ones you would like to watch. At the bottom of the list, click the Get Webinar Release Notifications button to sign up and receive an email notification when new webinars are added!

Tradeshow Opportunities

Are you traveling to a tradeshow this year? Marie, our training specialist, will be attending the tradeshows listed below. Email if you would like to set up some time for one-on-one training during the tradeshow. Check back often as additional dates and locations may be added to this list.

Studio Owners University

February 6, 7, 8Orlando, FL

Dance Teacher Web

July 27, 28, 29, 30Las Vegas, NV

Dance Life Teacher Conference

July 31, August 1, 2Las Vegas, NV

USAG Congress - National

August 25, 26, 27San Jose, CA

Gymnastics Assoc. of Texas (GAT)

September 1, 2, 3, 4Austin, TX


September 28, 29, 30, October 1San Francisco, CA


October 2, 3, 4Orlando, FL


October 13, 14, 15Orlando, FL


October 19, 20, 21, 22Boston, MA

In-Person Training

We have added in-person training at various locations throughout North America. The training sessions will vary in length and time. The cost to register is $99 and once you attend the training you will receive a $49 Jackrabbit account credit.

Renaissance Hotel, Charlotte, NCApril 26
Las Vegas, NV (location TBD)July 30
Orlando, FL (location TBD)October 12

Additional information with location details and times will be announced and emailed at a later date.

Onsite Training

Need some one-on-one or small-group training? With onsite training, we come to you for a full day or more and answer all your Jackrabbit questions.

Onsite training costs depend on your location and the duration. Reach out to for a cost estimate. If you are located in an area close to where she will be attending a tradeshow, the cost of the training may be lower.