Restore a Lead to your Main Database

Watch a (1:06) video tutorial on Contacting Leads and Restoring a Family - Restore a Lead to your Main Database

Restore (move from the Lead File to your main Jackrabbit database) a family in the Lead File by clicking the Restore Family button on the family's Lead File record. When prompted, Are you sure you want to Restore this Lead to the Family Area?, select OK.

Families must be restored to your main database individually. There is no option to mass restore Lead Files back to the main Jackrabbit database.

If the family to be restored had more than one student when they were archived from your main database there will be multiple Lead File records for the family. Select any one of the family's Lead File records and click Restore Family. This will restore ALL students in the family back to one Family record in your main database.