There are several User Permissions related to the Lead File. These permissions allow the User to perform tasks such as emailing leads or restoring a lead file.
User Permissions play a crucial role in protecting your data by controlling who can access, modify, or perform specific actions in your system. Review Protect Your Account - User Permission Guidelines for more information.
To adjust a User's permissions, go to the Gear icon > Settings > Users & Permissions > User IDs (click on a User ID) > User Permissions (left menu). Note: Users who are logged in when their permissions are changed will have to log out and back in for the changes to take effect.
Permissions Related to the Lead File
Category | User Permission | Enables Access to |
Families | Lead File - Access | View and search existing leads only. |
Lead File - Manage | Edit/archive/restore a lead. | |
Delete Leads | Delete a lead from the Lead File. | |
Lead File - Email | Email leads. | |
Lead File - Mass Archive | Perform a mass archive. | |
Lead File - Export Leads | Export all leads to a file. |
See Permissions for Jackrabbit Users for more information.