The System Administrator

Your organization should assign a System Administrator and ensure that all permissions are activated for their User ID. Duties of the System Administrator include the following:

  • Having a clear understanding of all aspects of Jackrabbit - how information is entered into the database and where it is located once entered.
  • Training the organization's staff members in Jackrabbit.
  • Coordinating support requests with Jackrabbit's Support Team and distributing responses.
  • Having a working knowledge of the organization structure - staffing, procedure, accounting practices, class set-up, etc.
  • Understanding system users - how to create, revoke, un-revoke, etc.
  • Understanding the needs of the organization's clients and their use of Jackrabbit's online registration and portal.
  • Keeping abreast of Jackrabbit enhancements and training staff as needed.
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