Contact Jackrabbit Support

When logged into your Jackrabbit database, click thebutton on any page to access your options for contacting the Support Team.

Support Contact Options

Submit a Ticket 

Support tickets allow the Support Team to log into your database, research, or re-route your issue to a specialist. Correspondence is through email.

Jackrabbit Support is open Monday through Friday 8 am to 8 pm ET.

Live Chat

Live Chat is for SIMPLE questions on basic topics.

Live Chat is open Monday through Friday 10 am to 6 pm ET.

Request a Call

Request a Call is for general questions, Posting Tuition fees, ePayments, Quickbooks, Database Review/Checkup Calls, and other concerns you may have.

Request a Call is open Monday through Friday 10 am to 6 pm ET.

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