The Jackrabbit Support Team is here to help!
When you are logged into Jackrabbit, click the question mark
button on the top right on any page. This opens a help page and you will be able to select the contact option that works best for you.
Support Contact Options
 | Submit a Ticket - Support tickets allow the Support Team to log into your Jackrabbit, research, or re-route your issue to a specialist. Correspondence is through email. Jackrabbit Support is open Monday through Friday 8 am to 8 pm ET. |
 | Live Chat - Live Chat is for SIMPLE questions on basic topics. Live Chat is open Monday through Friday from 11 am to 5 pm ET. |
 | Request a Call - Request a Call is for general questions about Posting Tuition fees, ePayments, Quickbooks, System Review/Checkup Calls, and other concerns you may have. Request a Call is open Monday through Friday from 9 am to 7 pm ET. |
