Refund Examples

Articles

Family Overpaid and Wants a Full Refund (Refund Example)
Family paid $100.00 by check, however, the fees had already been paid. They have a -$100.00 credit balance. The entire amount will be refunded using the organization's Check #10100. The family balance will return to $0. Click the R ...
Family Paid Fee Early in Error, the Fees are Still Due (Refund Example)
Family owes $100.00 in March but paid that fee by error in December. They have a 0.00 current balance. The entire amount will be refunded using the organization's Check #4221. The family still owes fee in March, so the balance will increase ...
Family Paid Fees and is Eligible for a Partial Refund, Fee will No Longer be Owed (Refund Example)
Family had a recital fee and a costume fee that were paid with one check. They have a 0.00 current balance. The family is not able to participate in the recital. Only the costume fee will be refunded using the organization's Check #152. The r...
Family Paid Fees With Credit Card and is Eligible for a Partial Refund (Refund Example)
Family paid a tuition fee of $150.00 and a registration fee of $35 with their Visa. They have withdrawn from class and are eligible for a partial refund. They have a 0.00 current balance. The tuition fee of $150.00 will be refunded back to their ...
Family Paid Early in Error (with Credit Card), the Fees are Still Due (Refund Example)
Family owes $75.00 in February but paid that fee by error in November. They have a $0 balance. The entire amount will be refunded. The family still owes the fee in February, so the balance will increase to $75.00. Click the R on the pa...
Family Paid with Credit Card and is Eligible for Refund, Original Credit Card Cancelled (Refund Example)
Family paid $75 competition fee with a Visa. Student is not able to participate and the family is eligible for a full refund. The refund cannot be issued back to the Visa because it has since been cancelled. Organization check #420 will be issued...
An Item was Sold Through the Store and Customer Wants a Refund, Item Returned to Inventory (Refund Example)
Customer purchased an item in the pro shop and paid by check. The item is returned for a full refund to be issued on the organization's check #10201. The item will be added back to inventory. Click the R on the payment line. If nee...
Family Owes Tuition Fee and also Purchases a Store Item, They are Double Charged for the Item in Error (Refund Example)
Here is an example of how to process a store item purchase when there is an existing balance on the account and they are double charged for the item in error. Family paid for tuition fee and purchased a t-shirt but was charged for two t-shirts in ...
Family Purchases 2 Items - 1 Item is Defective and Refunded, Item Not Returned to Inventory (Refund Example)
Here is an example of how to process a refund when 2 items are purchased from the Store and 1 item is returned and not placed back into inventory. Family paid cash for a T-shirt and a pair of tights. They have a $0 balance. The tights were retur...
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