Accept Charitable Donations in Jackrabbit

Jackrabbit offers your organization the ability to select a charity and collect donations from families in the Parent Portal. 

  • Use the Store feature to set up the charity you have selected.
  • Set donation amounts in unlimited increments.
  • Donations are easily collected in the Parent Portal.
  • Reporting provides you with the donation amounts, and you simply send a check to the designated charity when it's convenient for you.

We recommend downloading, printing, and reviewing the Managing Charitable Donations with Jackrabbit checklist.

Getting Set Up to Accept Donations

Follow these steps to get Jackrabbit set up to accept charitable donations using the Store feature.

Step 1 - Create a Vendor for the Charity

Once a vendor is defined as a charity, it will be added to the drop-down list in the Accepting Donations Parent Portal setting (see Step 4 below). The charity selected from that drop-down list is added to the ♥ Give page in the Parent Portal.

  1. Go to the Store (menu) > Item Vendors and click Add Vendor.
  2. Enter the charity's name as the Vendor Name and create a Vendor ID.
  3. Enter the charity's tax identification number, set the Charity drop-down to Yes, and select whether or not the charity is Tax Exempt.
  4. Complete the contact and address information. 
  5. Enter details in the Notes section. 
    • The text entered here will display on the ♥ Give page in the Parent Portal.
    • We recommend you add a website link to the charity so your families can learn more about them.
    • Consider adding the charity Tax ID for tax purposes.
  6. Click Save.

Step 2 - Create a Transaction Type for Donations

The Transaction Type appears in several places (on the Transactions tab of the Family record, in the transaction history in the Parent Portal, etc.) and helps to identify donation transactions.

  1. Go to the Gear (icon) > Settings > General > Drop-down Lists (left menu). Scroll down to the Transaction section and select Transaction Types (left). 
  2. Click Add Row, add the label for the transaction, e.g., "Donation," and select Debit from the drop-down list.
  3. Click Save Changes. When you refresh the page, the new Transaction Type will appear in the list alphabetically.

Step 3 - Add an Item for Each Donation Amount

Items created with Category 1 = Charitable Donations, and a Vendor that has been designated as a charity (Step 1), will be added to the ♥ Give page in the Parent Portal. For each item, a button displays labeled "Give #" where the # is the Item Price. Parents will select a button for the donation amount they want to give.

Note: The Charitable Donations CAT1 value is added automatically by Jackrabbit and is a reserved value (can't be edited/deleted).

  1. Go to the Store (menu) > Add Item.
  2. Create an Item #/Barcode for the donation.
  3. Add an Item Name; this appears as a note on itemized receipts, statements, and on the Transactions tab of the Family record.
  4. Set Track Qty on Hand to No since this is a non-inventory item. Optionally add a Description and a Status for the donation item.

  5. Add the Item Price; this is the amount that will display in the Parent Portal on the ♥ Give page. Set Item Tax to No Tax.
  6. Select Charitable Donations from the Category 1 drop-down. Select the Transaction Type added in Step 2 and optionally add a Transaction Sub-Type.
  7. Select the charity for the donation from the Vendor drop-down.
  8. Click Save & Add Another Item to add additional donation amounts or Save Changes when done. 
    • There is no limit to the number of donation amounts you can add.

Step 4 - Enable Donations in the Parent Portal Settings

When Accepting Donations is set to Yes, the selected charity will be added to the ♥ Give page in the Parent Portal.

  1. Go to the Gear (icon) > Settings > Parent Portal > Settings (tab).
  2. Scroll down to the Accepting Donations section.
  3. Set Would you like to accept donations on behalf of a charity? to Yes.
  4. Choose the charity from the Select charity drop-down list, and this selection will be added to the ♥  Give page in the Parent Portal.

Don't forget Jackrabbit allows you to collect charitable donations; however, you control how and when to send the donated funds to the charity.

Collect Charitable Donations in the Parent Portal

Once you have completed the Store setup steps outlined above, your families will see the ♥ Give option in their Parent Portal when they log in.

Donation Process in the Parent Portal

Although you can create an unlimited number of donation dollar amounts, you are limited to collecting for one charity at a time in the Parent Portal. The table below outlines the donation process for families in the portal.

  • On the ♥ Give page, parents will select the Give # button for the donation amount they want to make.
Your organization must be signed up for ePayments to collect payment in the Parent Portal. Immediate payment by credit card/bank draft is required when a donation is made in the Parent Portal.
  • The credit card authorization window opens, and the parent will be asked to enter and confirm their security code from the back of their card.
  • If the family does not have a credit card on file, they will see a notification that their card payment method is not set up. 
  • They will need to either add their credit card in the portal or call your office to have the card added before they can make the donation in their portal.
  • Upon credit card approval, a confirmation will display the amount paid with a Transaction ID.
  • Email notification of the payment will be sent to your organization according to your Notification Settings.
  • The transaction is added to the Family record > Transactions tab.

Parent Portal Transaction History

Families can see the donation transaction in their Parent Portal using the Quicklink - Full Transaction History under Billing & Payments.

Locate a Donation in the Family Record

Once the family has completed the steps to make a donation in the Parent Portal, your organization can locate the donation in the Family record > Transactions tab.

If a family requests a receipt, recommend they go to the portal, or you can go to the Family record to generate a receipt. Use the pencilicon to open the Edit Transaction window and click Receipt to print or email the family an itemized receipt for their tax records.

Sample Receipt

Reporting for Charitable Donations

It's quick and easy to run a report to determine the total amount collected for the charity you are collecting for. Either the Paid Fees and Revenue Summary reports can be generated to include or exclude charitable donations using the Display Setting Show Charitable Donations. The Revenue Snapshot report always displays Charitable Donations as separate line items.

Note: Accepting donations from a family on behalf of a charity may have legal or tax implications. You may want to check with an accountant or an attorney.

Paid Fees Summary & Revenue Summary Reports

In the body of these reports, donations are clearly identified, and the report's totals are broken out to distinguish between donations accepted and your revenue. This makes it easy to reconcile with your Deposit Slip report for the same period, which will always show the total amount of payments collected.


Revenue Snapshot Report

The Revenue Snapshot report, as a summary of all payments that reconcile to the Deposit Slip report, will always display charitable donations.

Depending on the volume of donations you collect, we recommend you run one of the reports mentioned above monthly to determine the donation totals so you can send a check directly to the charity.