Discounts for Specific Families - The Options

To accommodate unique fee/discount structures, Jackrabbit offers several ways to discount tuition fees for a specific family when using Post Tuition Fees (Transactions (menu) > Post Tuition Fees). 

Use the information and examples below to help you decide which option to choose.

Family Discount RuleUse a Family Discount Rule when the family has a discounting structure that is different than the majority of your families.

The Family Discount Rule:
  • can be mass updated for all families with the same rule in the Tuition Settings from the Gear (icon) > Settings (menu).
  • displays student and class information in the transaction line on the Transactions tab of the Family record and in the transaction history in the Parent Portal.
  • is a filter option available in All Families, allowing you to search for all of your families that have a discount rule on the Billing Info tab of their Family record.
  • is based on class enrollment.
  • will be applied to tuition fees posted during the enrollment process within Jackrabbit.
  • will be applied to tuition fees posted when students are enrolled in classes via the Parent Portal.
  • can be used in conjunction with a Family Discount.
  • is only applicable to classes with a Billing Method of By Class Fee.
  • can't be used in conjunction with a Family Fixed Fee.
Example:
Your normal discounting structure is 5% off the 2nd class and 10% off the 3rd and higher classes, however, you offer a Gold Package membership that offers 20% off the 2nd class and 50% of the 3rd and higher classes.

Learn how to work with Family Discount Rules.

Family DiscountUse a Family Discount when a family gets a flat dollar or percentage discount on their tuition fees.

Family Discount:
  • can be mass updated for families on the All Families page using the more actions menu.
  • is a filter option available in All Families, allowing you to search for all of your families that have a Family Discount on the Billing Info tab of their Family record.
  • can be set to expire on a specified date.
  • can be used in conjunction with a Family Fixed Fee.
  • is not based on class enrollment.
  • will not be applied to tuition fees posted during the enrollment process within Jackrabbit.
  • will not be applied to tuition fees posted when students are enrolled in classes via the Parent Portal.

Example:
You give military families $10 off each billing cycle. This discount will be applied to the tuition fees after all other discounts have been applied.

Learn how to work with Family Discounts.
Family Fixed Fee
Use a Family Fixed Fee when you want to charge a family a set price per billing cycle, regardless of how many or which type of classes their students take.

Family Fixed Fees:
  • can be mass updated for families on the All Families page using the more actions menu.
  • is a filter option available in All Families, allowing you to search for all of your families that have a Fixed Fee on the Billing Info tab of their Family record.
  • can be set to expire on a specified date.
  • can be posted during the enrollment process within Jackrabbit.
  • can be used in conjunction with a Family Discount.
  • will group all of the tuition fees into one Category 1.
  • are not based on class enrollment.
  • are not posted when students are enrolled in classes via the Parent Portal.
  • cannot be used in conjunction with Family Discount Rules.

Example:
The Barker family helps with cleaning and running the concession stands, and you have agreed that to compensate, they will only pay $50 per billing cycle regardless of their students' enrollment.

Learn how to work with Family Fixed Fees.
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