To accommodate unique fee/discount structures, Jackrabbit offers several ways to discount tuition fees for a specific family.
Use the information and examples below to help you decide which option to choose.
Family Discount Rule
Use a Family Discount Rule when the family has a discounting structure that is different than the majority of your families.
The Family Discount Rule:
is only applicable to classes with a Billing Method of By Class Fee
can't be used in conjunction with a Family Fixed Fee
can be mass-updated for all families with the same rule in the Tuition Settings from the Gear icon > Settings menu
displays student and class information in the transaction line on the Transactions tab of the Family record and in the transaction history in the Parent Portal
is a filter option available in All Families, allowing you to search for all of your families that have a discount rule on the Billing Info tab of their Family record
is based on class enrollment
will be applied to tuition fees posted during the enrollment process within Jackrabbit
will be applied to tuition fees posted using Post Tuition Fees (Transactions menu)
will be applied to tuition fees posted when students are enrolled in classes via the Parent Portal
can be used in conjunction with a Family Discount
Example: Your normal discounting structure is 5% off the 2nd class and 10% off the 3rd and higher classes, but you offer a Gold Package membership that offers 20% off the 2nd class and 50% off the 3rd and higher classes. Learn how to work with Family Discount Rules.
Family Discount
When using Post Tuition Fees (Transactions menu), a Family Discount can be applied to the tuition fees for a family that gets a set dollar or percentage discount on their tuition fees.
A Family Discount:
is not based on class enrollment
will not be applied to tuition fees posted during the enrollment process within Jackrabbit
will not be applied to tuition fees posted when students are enrolled in classes via the Parent Portal
cannot be used in conjunction with a Family Fixed Fee
can be mass-updated for families on the All Families page using the more actions menu
is a filter option available in All Families, allowing you to search for all your families with a Family Discount on the Billing Info tab of their Family record
can be set to expire on a specified date
can be used in conjunction with a Student Fixed Fee
Example: You give military families $10 off each billing cycle. This discount will be applied to the tuition fees after all other discounts. Learn how to work with Family Discounts.
Family Fixed Fee
A Family Fixed Fee is for when you want to charge a family a set price per billing cycle, regardless of how many or which type of classes their students take, and you are using Post Tuition Fees (Transactions menu).
Family Fixed Fees:
will group all of the tuition fees into one Category 1
are not based on class enrollment
are not posted when students are enrolled in classes via the Parent Portal
cannot be used in conjunction with Family Discount Rules
cannot be used in conjunction with a Family Discount
can be mass-updated for families on the All Families page using the more actions menu
is a filter option available in All Families, allowing you to search for all your families with a Fixed Fee on the Billing Info tab of their Family record
can be set to expire on a specified date
can be posted during the enrollment process within Jackrabbit
Example: The Barker family helps with cleaning and running the concession stands, and you have agreed that to compensate, they will only pay $50 per billing cycle regardless of their student enrollment. Learn how to work with Family Fixed Fees.
