Learn how to handle credit card or bank account voids, refunds, and chargebacks.
You are able to process credit card voids and refunds from within Jackrabbit!
Learn how to void a payment that hasn't settled and how to refund a settled payment.
Bank draft/ACH payments must be voided or refunded through your gateway virtual terminal or with your ePayment provider; this cannot be done from within Jackrabbit.
As an option, you can send a receipt by email for a voided or refunded transaction.
An ePayment chargeback happens when your customer disputes a charge to their credit card from your organization.