Email Classes

Jackrabbit offers you multiple ways to quickly email your classes.


Expand each section below for details on emailing your classes.

Email from a Class Record

  1. Locate a class under the Classes (menu) > All Classes or from the global search at the top of every page.
  2. Click the Email/Text Class button to open the Email/Text Class page. The class name and current enrollment are displayed.


  3. Select a Template if desired and the email Type (plain text or HTML).
  4. Enter an Email Subject Line and Message.
    • We recommend you compose your email message in the Jackrabbit email editor. If you copy/paste from another application (ie. Microsoft Word) there may be hidden code that will affect the way your email appears to your intended recipient.
  5. Click Attach File, Insert Image or Choose from Dropbox to attach files and add images if needed. See the Help Article Email Attachments and Images for more details.
  6. Using the Search Criteria, determine who you want to email.
  7. Select who to Send Message To. You can send to Contacts, Students and Staff, Contacts and Students, Contacts and Staff, Contacts Only, Students Only, or Staff Only.
    • If you would like to Include Opt-Out Emails change the drop-down to Yes.
  8. Select a reply email address from Email Replies Sent To which includes the email addresses of all User IDs and Locations in your database. Note: The main email address in Organization Defaults is also sent a copy of the email.
  9. Click Preview List.


  10. Clear the check box for any families you want to omit. You can clear the Check All header check box to remove every email address and then select only specific families.
  11. Click Send Now to send the email right away or select Send Later to schedule the email to be sent at a later time. See our Help article Schedule an Email for more information.

Email a Single Class from Classes (menu) > All Classes

  1. Go to the Classes (menu) > All Classes.
  2. Click the row menu> select Email/Text Class to open the Email/Text Class page. The class name and current enrollment are displayed.
  3. Select a Template if desired and the email Type (plain text or HTML).
  4. Enter an Email Subject Line and Message.
    • We recommend you compose your email message in the Jackrabbit email editor. If you copy/paste from another application (ie. Microsoft Word) there may be hidden code that will affect the way your email appears to your intended recipient.
  5. Click Attach File, Insert Image or Choose from Dropbox to attach files and add images if needed. See the Help Article Email Attachments and Images for more details.
  6. Using the Search Criteria, determine who you want to email.
  7. Select who to Send Message To. You can send to Contacts, Students and Staff, Contacts and Students, Contacts and Staff, Contacts Only, Students Only, or Staff Only.
    • If you would like to Include Opt Out Emails change the drop-down to Yes.
  8. Select a reply email address from Email Replies Sent To which includes the email addresses of all User IDs and Locations in your database. Note: The main email address in Organization Defaults is also sent a copy of the email.
  9. Click Preview List.


  10. Clear the check box for any families you want to omit. You can clear the Check All header check box to remove every email address and then select only specific families.
  11. Click Send Now to send the email right away or select Send Later to schedule the email to be sent at a later time. See our Help article Schedule an Email for more information.

Email Multiple Classes from Classes (menu) > All Classes

  1. Go to the Classes (menu) > All Classes.
  2. Select the check box in the 1st column for the classes you want to include in the email. To select all classes in the grid leave the checkboxes in the 1st column blank.
  3. Click the Send a Message (icon) and select Email from the drop-down menu.
  4. Define your audience in the pop-up window and click Next: Add'l Settings.
  5. Complete the Additional Settings and click Next: Composer to open the Message Classes page.
  6. Select a Template if desired and the email Type (plain text or HTML).
  7. Enter an Email Subject Line and Message.
    • We recommend you compose your email message in the Jackrabbit email editor. If you copy/paste from another application (ie. Microsoft Word) there may be hidden code that will affect the way your email appears to your intended recipient.
  8. Click Attach File, Insert Image or Choose from Dropbox to attach files and add images if needed. See the Help Article Email Attachments and Images for more details.
  9. Click Preview List.


  10. Clear the check box for any families you want to omit. You can clear the Check All header check box to remove every email address and then select only specific families.
  11. Click Send Now to send the email right away or select Send Later to schedule the email to be sent at a later time. See our Help article Schedule an Email for more information.


Emails sent to contacts and students will be retained in the family email history for 180 days (Misc tab > View Sent Emails). At this time there is no log for emails sent to staff/instructors.

-->