A receipt for a customer's payment can be printed or emailed at the time the payment is recorded in Jackrabbit.
If the payment you are recording is a credit card or bank account payment (ePayment), Jackrabbit automatically sends an email receipt for approved payments. Opting to email a receipt when processing an ePayment may result in two receipts being emailed to the family (if the payment is approved).
To generate a print or email receipt when posting a payment:
- When you are entering the payment, select the Receipt checkbox in the Payment/Credit Transaction Entry window. Note: This checkbox must be selected first, before selecting one of the payment option buttons.
- After you select one of the buttons that complete the payment process, the receipt will display on screen.
- In the Receipt window, select either the Print or the Email button to generate the receipt. When emailing, you will be given the option to select which contact in the Family record will receive the email. As well, you'll be able to add an additional email recipient and edit the email subject if desired (the default email subject is "Receipt"). Note: An email receipt option is provided for families only, sales made from a Store will not have the option to send an email as store accounts do not have emails associated with them.