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- Jumpstart Coach Program
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- Log In and Out of Your Database
- Jackrabbit User ID Passwords
- The Four Main Areas Where Jackrabbit Stores Your Data
- Consistent Data Leads to Consistent Results
- Work with Reports - Table Style
- Work with Reports - Grid Style
- Save Your Favorite Filtered Grid Views
- Navigating in Jackrabbit
- Search for People or Classes in Jackrabbit
- Notes in Jackrabbit - Family, Student, Class, and Staff
- There are Several Types of Notes In Jackrabbit - Where are they Visible?
- Resources in Jackrabbit - Family, Student, Class, and Staff
- User Permissions for Jackrabbit Resources
- US & International Phone Numbers in Jackrabbit
- Add Staff / Instructors
- Add a Family (Account)
- For Self-Starters
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- The Family Record
- Add a Family (Account)
- Contacts in the Family Record
- Edit a Family Name
- Delete a Family
- Work With All Families - View, Search, and Take Action
- User Permissions for All Families (Families menu)
- Jackrabbit's Duplicate Family Detection
- Merge Duplicate Family Records
- Active vs Inactive Families
- Problem Accounts (Families)
- Drop Unpaid Families
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- The Student Record
- Add a Student
- Add a Student's Picture to the Student Record
- Delete a Student
- Assign Sizes / Measurements to Students
- Work with All Students - View, Search, and Take Action
- Change Student Grade Levels
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- The Class Record
- Class Summary Tab - The Fields Explained
- Set Up Classes that Meet Multiple Days at Different Times
- Set Up Camps as Classes
- Delete a Class
- Work with All Classes - View, Search, and Take Action
- Transition to a New Session of Classes
- Class Lesson Plans
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- The Search Classes Report
- Class Schedule
- Weekly, Daily, and Monthly Calendars/Schedules
- List Classes with Openings
- Search Waitlists / Waitlists with Openings
- Class Rolls Report
- Absences/Makeups Report
- Attendance Report
- Class Sign In / Out Sheets
- Class Skills/Levels Report
- Search and List Archived Classes
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- The Staff Record
- Add a Staff Member / Instructor
- Assign Staff / Instructors to Classes
- Delete a Staff Member / Instructor
- Protect Your Data When a Staff Member Leaves
- Remove (Unassign) Staff / Instructors from a Class
- Staff / Instructor Skills
- Staff / Instructor Certifications
- User Permissions for Staff Certifications
- The Staff Portal
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- User Permissions for Posting Tuition Fees
- Post Tuition Fees During Enrollment in Jackrabbit
- Post Tuition Fees During Online Registration
- Post Tuition Fees with Parent Portal Enrollments
- Post Tuition using Make Sale/Post Fees
- Review Recent Transactions - Tuition Fees
- Troubleshoot Post Tuition Fees
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- Refunds - An Overview
- Refunding a Cash or Check Payment
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- Store Refunds
- Correct a Refund in Jackrabbit
- Refunds and Revenue Reports
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- Family Overpaid and Wants a Full Refund (Refund Example)
- Family Paid Fee Early in Error, the Fees are Still Due (Refund Example)
- Family Paid Fees and is Eligible for a Partial Refund, Fee will No Longer be Owed (Refund Example)
- Family Paid Fees With Credit Card and is Eligible for a Partial Refund (Refund Example)
- Family Paid Early in Error (with Credit Card), the Fees are Still Due (Refund Example)
- Family Paid with Credit Card and is Eligible for Refund, Original Credit Card Cancelled (Refund Example)
- An Item was Sold Through the Store and Customer Wants a Refund, Item Returned to Inventory (Refund Example)
- Family Owes Tuition Fee and also Purchases a Store Item, They are Double Charged for the Item in Error (Refund Example)
- Family Purchases 2 Items - 1 Item is Defective and Refunded, Item Not Returned to Inventory (Refund Example)
- Split Billing
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- Account Credits (Non-Monetary) - An Overview
- Set up Drop-down Lists for use with Account Credits
- Post a Credit - Miscellaneous Credit Example
- Post a Credit - Groupon Credit Example
- Post a Credit - Fundraising Credit Example
- Reports for Account Credits (Non-Monetary)
- Find Unapplied Credits and Apply to Fees
- Edit Transactions
- User Permissions for Edit Transactions
- Write Off an Uncollectible Family Account (Bad Debt)
- Record an NSF (Bounced Check)
- Use a Promo Code or Coupon Code
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- Process a Single ePayment
- Use Process ePayments to Create ePayments for Multiple Families at Once
- Automate ePayments - Schedule ePayments to Process Later
- Task Management for Automation
- Reconcile Bank Drafts with Bank Statements
- Review Recent Transactions - ePayments
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- Online Integration - An Overview of the Features
- No Website - No Problem! Offer Online Options to your Families Using Web Page Links
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- The Online Registration Form - An Overview
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- Online Registration Settings
- Online Registration Confirmation Email
- Online Registration Form - Field Options / Labels
- Online Registration Form - Control the Ability to Enroll in a Class
- Online Registration Form - Limit Classes to One Location
- Customize the Class Search Page in the Online Registration Form
- Manage Credit Card & Bank Account ePayment Settings
- Test Your Online Registration Form
- Link to Your Online Registration Form
- Track Online Registrations
- View Online Registrations
- Prevent Class Enrollment During Online Registration
- Hold a Soft Launch for your Online Registration Form
- Trial Enrollment During Online Registration
- Per-Day Classes and Online Registration
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- Class Listings Tables - An Overview
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- Create Custom Class Listings Tables in 4 Steps
- Filter (Group) Your Class Listings Tables
- Hide Columns in Your Class Listings Tables
- Add Columns to Your Class Listings Tables
- Sort Rows in Your Class Listings Tables
- Customize Scroll Bars and Colors in Your Class Listings Tables
- Tricks for Query Strings
- Class Listings Tables Without Javascript
- Access CMS Source Code - HTML Mode
- Convert Traditional Table Codes to Mobile Friendly Table Codes
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- Display Events Online - An Overview
- Test Your Online Event
- Link to Your Online Event Calendar
- Filter Your Online Event Calendar
- Link Directly to a Specific Event (Bypass the Calendar)
- Event Registration via the Event Calendar (New Customers)
- Prevent Duplication of Family Accounts with Online Event Registration
- Track Online Event Registrations and Enrollment Details
- Examples of Client Event Calendars
- Jackrabbit Plus - A Mobile App for Your Business
- Spot TV - Offer Online Streaming to your Families!
- Integration Assistance
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- Website Developer Referrals
- The Jackrabbit Badge
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- Reset a Staff Portal Password
- Staff Portal News - Department, Staff, and My News
- View/Print Schedules in the Staff Portal
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- The Time Clock - An Overview
- Express Payroll
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- Manage the Time Clock - An Overview
- Manage the Time Clock Step 1 - Review Time Entries
- Manage the Time Clock Step 2 - Approve/Unapprove Time
- Manage the Time Clock Step 3 - Close Pay Periods
- Manage the Time Clock Step 4 - Export to Express Payroll
- Export Time Clock Data to QuickBooks - Desktop version only
- Manage the Time Clock Step 4 - Export to Excel (CSV File)
- View Lesson Plans in the Staff Portal
- Send Email from the Staff Portal
- Manage Classes in the Staff Portal - The Main Page
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- Store / Point of Sale - An Overview
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- Setting up Your Store - A Checklist
- Things to Consider When Setting up the Store
- User Permissions Required for the Store
- Add Drop-down List Values for the Store
- Add Item Vendors to the Store
- Add Items to the Store
- Delete Items from your Store
- Item Barcodes for the Store
- Add Additional Store Accounts
- Make a Store Sale
- Return a Store Item
- Accept Charitable Donations in Jackrabbit
- Sell Drop-in Classes in Jackrabbit
- Sell and Redeem Gift Cards in Jackrabbit
- Sell and Track Punch Cards in Jackrabbit
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- Costumes (Apparel) Management - An Overview
- Add Drop-down Values for Costumes (Apparel) - Vendor Type and Size
- Create Costume (Apparel) Vendors and Vendor Size Charts
- Assign Sizes / Measurements to Students
- Options for Size Charts and Pricing
- Add Costumes (Apparel) to Classes and Students
- Auto-Size Costumes (Apparel)
- Post Costume (Apparel) Fees - Deposits and Balance Due
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- The System Administrator
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- What is a Jackrabbit User ID?
- Add / Revoke a Jackrabbit User ID
- Permissions for Jackrabbit Users
- Protect Your Account - Guidelines for User Permissions
- Jackrabbit User ID Passwords
- Jackrabbit User Logins Defined
- Clone a User ID
- User ID Login Status
- Update a Jackrabbit User's Email Address
- User ID Activity Tracking
- Search User Activity
- View User Activity
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- Organization Default Settings - An Overview
- Registration Form - Organization Defaults
- Tax Settings - Organization Defaults
- Transaction Settings - Organization Defaults
- Receipt Settings - Organization Defaults
- Student Settings - Organization Defaults
- Class Settings - Organization Defaults
- Makeup Settings - Organization Defaults
- Parent Portal Absence & Makeup Settings - Organization Defaults
- Time Zone & Date Settings - Organization Defaults
- Costume / Apparel Module Settings - Organization Defaults
- Recital Module Settings - Organization Defaults
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- My Account - Organizational Details, Billing, and Marketing
- Troubleshoot Computer Issues
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Using Jackrabbit
Learn how to use Jackrabbit features and functions
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The Executive Dashboard
A customizable home screen for your Jackrabbit database.
Families / Accounts
This section covers working with your families, including merging duplicate Family records and dropping unpaid families.
Students
Learn about all things students including the Skills feature and tracking attendance.
Classes / Lessons
All information related to classes/lessons.
Staff / Instructors
All information related to staff/instructors, including the Staff record, assigning instructors to classes, the Time Clock, and more.
Enrollment
Learn about the various types of enrollments and how to enroll, drop, and transfer students.
Fees, Payments, Refunds, and Credits (Transactions)
Post fees (bill customers) and enter payments, credits, and refunds.
Revenue and Accounting in Jackrabbit
Learn about all things revenue including how revenue is reported, linking fees and payments, Jackrabbit's QuickBooks Integration, and more.
ePayments - Process Credit Cards & Bank Drafts in Jackrabbit
Accept credit cards and bank drafts online with Jackrabbit's integrated processing.
Online Integration: Online Registration, Parent Portal, Class Listings Tables, & Events Online
Learn how to utilize some or all of Jackrabbit's online features to take your business to the next level.
Using QuickBooks with Jackrabbit
Export your revenue to QuickBooks Online and Desktop, and optionally export payroll hours from Jackrabbit to QuickBooks Desktop.
The Staff Portal
The Staff Portal provides a secure place where staff can log in to record their time, manage class attendance, and/or student skills/levels, and more.
Reports in Jackrabbit
Reports allow you to put your data to work, helping you to make business decisions and take action.
Store / Point of Sale
Optimizes efficiency and function at your front desk.
Emailing in Jackrabbit
Email is an excellent way to share information with your students, parents, contacts, and staff.
Texting in Jackrabbit
Integrate with a text messaging provider to text families, contacts, students, and staff through Jackrabbit.
The Lead File
Market to dormant customers and prospective customers.
Costumes / Apparel Management
Manage costumes (apparel, equipment, materials, supplies, uniforms).
Recital Management
Jackrabbit's Recital feature helps you create and manage everything for a well-run, seamless event.
Events
Create an events calendar, separate from classes, that allows for registration.
Manage Your Database
Information and tips to help you manage your database.
Security and Privacy in Jackrabbit
Jackrabbit is committed to protecting the privacy and confidentiality of your data
Copyright © Jackrabbit Technologies. All rights reserved.