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- Jumpstart Coach Program
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- Log In and Out of Your Database
- Jackrabbit User ID Passwords
- The Four Main Areas Where Jackrabbit Stores Your Data
- Gender Options in Jackrabbit
- Consistent Data Leads to Consistent Results
- Work with Reports - Table Style
- Work with Reports - Grid Style
- Save Your Favorite Filtered Grid Views
- Navigating in Jackrabbit
- Search for People or Classes in Jackrabbit
- Notes in Jackrabbit - Family, Student, Class, and Staff
- There are Different Types of Notes In Jackrabbit - Where can I view them?
- Resources in Jackrabbit - Family, Student, Class, and Staff
- User Permissions for Jackrabbit Resources
- US & International Phone Numbers in Jackrabbit
- Add Staff / Instructors
- Add a Family (Account)
- For Self-Starters
- Next Steps to Registration, Enrollment & Tuition Billing
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- The Family Record
- Add a Family (Account)
- Contacts in the Family Record
- Edit a Family Name
- Delete a Family
- Work With All Families - View, Search, and Take Action
- User Permissions for All Families (Families menu)
- Jackrabbit's Duplicate Family Detection
- Merge Duplicate Family Records
- Active vs Inactive Families
- Problem Accounts (Families)
- Drop Unpaid Families
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- The Student Record
- Add a Student
- Add a Student's Picture to the Student Record
- Delete a Student
- Work with All Students - View, Search, and Take Action
- Assign Sizes / Measurements to Students
- Change Student Grade Levels
- Track Immunizations for Students and Staff
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- The Class Record
- Class Summary Tab - The Fields Explained
- Set Up Classes that Meet Multiple Days at Different Times
- Set Up Camps as Classes
- Delete a Class
- Work with All Classes - View, Search, and Take Action
- Transition to a New Session of Classes
- Class Lesson Plans
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- The Search Classes Report
- Class Schedule
- Weekly, Daily, and Monthly Calendars/Schedules
- List Classes with Openings
- Search Waitlists / Waitlists with Openings
- Class Rolls Report
- Absences/Makeups Report
- Attendance Report
- Class Sign In / Out Sheets
- Class Skills/Levels Report
- Search and List Archived Classes
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- The Staff Record
- Add a Staff Member / Instructor
- Assign Staff / Instructors to Classes
- Delete a Staff Member / Instructor
- Protect Your Data When a Staff Member Leaves
- Remove (Unassign) Staff / Instructors from a Class
- Staff Availability
- Staff / Instructor Skills
- Staff / Instructor Certifications
- User Permissions for Staff Certifications
- Track Immunizations for Students and Staff
- Employee & Candidate Screening with Jackrabbit and Yardstik
- The Staff Portal
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- User Permissions for Posting Tuition Fees
- Post Tuition Fees During Enrollment in Jackrabbit
- Post Tuition Fees During Online Registration
- Post Tuition Fees with Parent Portal Enrollments
- Post Tuition using Make Sale/Post Fees
- Review Recent Transactions - Tuition Fees
- Troubleshoot Post Tuition Fees
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- Refunds - An Overview
- Refunding a Cash or Check Payment
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- Store Refunds
- Correct a Refund in Jackrabbit
- Refunds and Revenue Reports
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- Family Overpaid and Wants a Full Refund (Refund Example)
- Family Paid Fee Early in Error, the Fees are Still Due (Refund Example)
- Family Paid Fees and is Eligible for a Partial Refund, Fee will No Longer be Owed (Refund Example)
- Family Paid Fees With Credit Card and is Eligible for a Partial Refund (Refund Example)
- Family Paid Early in Error (with Credit Card), the Fees are Still Due (Refund Example)
- Family Paid with Credit Card and is Eligible for Refund, Original Credit Card Cancelled (Refund Example)
- An Item was Sold Through the Store and Customer Wants a Refund, Item Returned to Inventory (Refund Example)
- Family Owes Tuition Fee and also Purchases a Store Item, They are Double Charged for the Item in Error (Refund Example)
- Family Purchases 2 Items - 1 Item is Defective and Refunded, Item Not Returned to Inventory (Refund Example)
- Split Billing
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- Account Credits (Non-Monetary) - An Overview
- Set up Drop-down Lists for use with Account Credits
- Post a Credit - Miscellaneous Credit Example
- Post a Credit - Groupon Credit Example
- Post a Credit - Fundraising Credit Example
- Reports for Account Credits (Non-Monetary)
- Find Unapplied Credits and Apply to Fees
- Edit Transactions
- User Permissions for Edit Transactions
- Write Off an Uncollectible Family Account (Bad Debt)
- Record an NSF (Bounced Check)
- Use a Promo Code or Coupon Code
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- Process a Single ePayment
- Use Process ePayments to Create ePayments for Multiple Families at Once
- Automate ePayments - Schedule ePayments to Process Later
- Automatically Omit a Family from Tuition or ePayment Batches
- Task Management for Automation
- Understand how Bank Draft/ACH Payments Process
- Review Recent Transactions - ePayments
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- Online Integration - An Overview of the Features
- No Website - No Problem! Offer Online Options to your Families Using Web Page Links
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- The Online Registration Form - An Overview
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- Online Registration Settings
- Online Registration Confirmation Email
- Online Registration Form - Field Options / Labels
- Online Registration Form - Control the Ability to Enroll in a Class
- Online Registration Form - Limit Classes to One Location
- Customize the Class Search Page in the Online Registration Form
- Manage Credit Card & Bank Account ePayment Settings
- Test Your Online Registration Form
- Take Your Registration Online
- Link Directly to a Specific Class
- Track Online Registrations
- View Online Registrations
- Prevent Class Enrollment During Online Registration
- Hold a Soft Launch for your Online Registration Form
- Trial Enrollment During Online Registration
- Per-Day Classes and Online Registration
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- Online Class Listings - An Overview
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- Create Custom Online Class Listings Tables in 4 Steps
- Show Columns in your Online Class Listings
- Hide Columns in Your Class Listings Tables
- Sort Rows in Your Class Listings Tables
- Filter (Group) Your Class Listings Tables
- Tricks for Query Strings
- Customize Scroll Bars and Colors in Your Class Listings Tables
- Online Class Listings Without Javascript
- Access CMS Source Code - HTML Mode
- Convert Traditional Table Codes to Mobile Friendly Table Codes
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- Test Your Online Event
- Link to Your Online Event Calendar
- Filter Your Online Event Calendar
- Link Directly to a Specific Event (Bypass the Calendar)
- Event Registration via the Event Calendar (New Customers)
- Event Enrollment via the Parent Portal
- Prevent Duplication of Family Accounts with Online Event Registration
- Jackrabbit Plus - A Mobile App for Your Business
- Spot TV - Offer Online Streaming to your Families!
- Integration Assistance
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- Website Developer Referrals
- The Jackrabbit Badge
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- Reset a Staff Portal Password
- Staff Portal News - Department, Staff, and My News
- View/Print Schedules in the Staff Portal
- Staff Availability in the Staff Portal
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- The Time Clock - An Overview
- Express Payroll
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- Manage the Time Clock - An Overview
- Manage the Time Clock Step 1 - Review Time Entries
- Manage the Time Clock Step 2 - Approve/Unapprove Time
- Manage the Time Clock Step 3 - Close Pay Periods
- Manage the Time Clock Step 4 - Export to Express Payroll
- Manage the Time Clock Step 4 - Export to Excel (CSV File)
- View Lesson Plans in the Staff Portal
- Send Email from the Staff Portal
- Manage Classes in the Staff Portal - The Main Page
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- Costumes (Apparel) Management - An Overview
- Add Drop-down Values for Costumes (Apparel) - Vendor Type and Size
- Create Costume (Apparel) Vendors and Vendor Size Charts
- Assign Sizes / Measurements to Students
- Options for Size Charts and Pricing
- Add Costumes (Apparel) to Classes and Students
- Auto-Size Costumes (Apparel)
- Post Costume (Apparel) Fees - Deposits and Balance Due
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- The System Administrator
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- What is a Jackrabbit User ID?
- Jackrabbit User ID Passwords
- Add / Revoke a Jackrabbit User ID
- Clone a User ID
- User Roles
- Permissions for Jackrabbit Users
- Protect Your Account - Guidelines for User Permissions
- Update a Jackrabbit User's Email Address
- User ID Login Status
- Log in to Jackrabbit - Login Pages Defined
- User ID Activity Tracking
- Search User Activity
- View User Activity
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- Organization Default Settings - An Overview
- Registration Form - Organization Defaults
- Tax Settings - Organization Defaults
- Transaction Settings - Organization Defaults
- Receipt Settings - Organization Defaults
- Student Settings - Organization Defaults
- Class Settings - Organization Defaults
- Makeup Settings - Organization Defaults
- Parent Portal Absence & Makeup Settings - Organization Defaults
- Time Zone & Date Settings - Organization Defaults
- Costume / Apparel Module Settings - Organization Defaults
- Recital Module Settings - Organization Defaults
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- My Account - Organizational Details, Billing, and Marketing
- Troubleshoot Computer Issues
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- Automate Tasks to Save Time & Money
- Registration & Enrollment - Let's Put the Pieces Together
- Summer Programs - Here Comes the Sun!
- Tuition Billing in 4 Steps - Fine Tune your Process
- Keep Your Business Hopping with Jackrabbit
- Your Guide to Year-End Reporting
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- The Road to Reopening
- Checklists for Success in Jackrabbit
- Flexible Family Payment Schedules
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- Home
- Using Jackrabbit
- Online Integration: Online Registration, Parent Portal, Online Class Listings, & Events Online
Parent Portal
The Jackrabbit Parent Portal allows your existing customers to manage their accounts online.
The Parent Portal - An Overview
The Jackrabbit Parent Portal allows your existing customers to manage their accounts with you online, at any time of day.
Get Started with the Parent Portal
This section of articles covers the setup and launch of your Parent Portal.
Legal Policies and the Parent Portal
Have your customers agree to your legal policies in the Parent Portal on an annual basis or renew their agreement if you change or update your current policies.
ePayments in the Parent Portal
Allow your customers to submit online payments (credit card or bank draft) through their Parent Portals.
Enrollment in the Parent Portal
Learn about class and event enrollment and how to offer priority enrollment in the Parent Portal.
Add Access to Online Training in the Parent Portal
Use a virtual class link or add a resource to a Class record and the information can be shared through the Parent Portal.
Allow Parents to Schedule Absences in the Parent Portal
Save administrative hours and offer convenience by letting parents schedule their students' absences.
Allow Parents to Schedule Makeups in the Parent Portal
When you track absences and offer makeups, the Parent Portal can be set to allow your families to schedule makeups for their students through their portals.
Communication in the Parent Portal
Learn about the various ways to communicate with families through their Parent Portals.
Options for Viewing the Activity in your Parent Portal
Jackrabbit has provided several options to help you monitor Portal activity.
Add a Class Resource to the Parent Portal
Follow these instructions to add a Resource to a Class record and share it with parents in the Parent Portal.
Add a Student Resource to the Parent Portal
Add a Resource to a Student record and share it with parents in the Parent Portal.
Parent Portal Troubleshooting
Learn how to address portal issues such as portal password resets and lockouts due to multiple incorrect password attempts.
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Jackrabbit Technologies. All rights reserved.