Issue/Question
How do I give my staff access to our Jackrabbit system to do things like editing classes or scheduling appointments?
Environment
Jackrabbit application, Users & Permissions
Resolution
Grant staff members access to your Jackrabbit system by adding them as users in your Users & Permissions settings. If a staff member needs to access both Jackrabbit and the Staff Portal, you can match their User ID to their Staff Portal Login.
- Go to the Gear icon > Settings > Users & Permissions.
- Click Add User.
- Enter a User ID. Each Jackrabbit User ID must be unique; you will be alerted if it's unavailable.
- Enter a New Password and then Re-enter Password to confirm.
- Add a First Name, Last Name, and Email for the user.
- Identify the Role(s) this user will perform.
- If the staff member will also use the Staff Portal and has an existing Staff record in Jackrabbit, use the Match to a staff person drop-down to match the new User ID to their Staff Portal Login. This will allow them to share one login/password to log into both your Jackrabbit system and the Staff Portal.
- Click Save.
