Popular Articles

  1. Refund a Settled Credit Card Payment with a Different Payment Method

    There may be circumstances where it's necessary to refund a family with a different payment method than the credit card originally used.
  2. Manage the Time Clock Step 1 - Review Time Entries

    With the correct user permissions, time entries can be reviewed in the staff Time Card tab.
  3. Assign a Family Discount (Billing Info tab)

    The Family Discount is applied to the tuition amount after your other discounts have been calculated and applied.
  4. Messaging Guidelines

    Follow these guidelines to ensure your messages are received by your audience.
  5. Event Notices (Event Date Status = Notice)

    Create an Event that is viewable in the Event Calendar and does not allow registration.
  6. Use the Paid Fees Report to Locate Unapplied Payments

    Run the Paid Fees report to determine if you have any revenue that hasn't been applied or linked to a fee.
  7. Delete a Staff Member / Instructor

    Follow this procedure to delete a staff member.
  8. Revenue Summary Report

    The Revenue Summary report displays revenue organized by Category 1, 2, and 3.
  9. Edit a Family Name

    Rename a family with the Family Name button in the Family record.
  10. Add Performances to a Recital

    Steps to follow to add performances to a recital are shown here.
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