Schedule Makeups in the Parent Portal

When you track absences in Jackrabbit (vs. tracking attendance), and offer makeups, you can allow parents to schedule makeup classes through their Parent Portals.

There are several settings that control absences in the Parent Portal. Review these settings.

Schedule a Makeup for a Past Absence

Parents can schedule makeups from the Absences & Makeups page in the Parent Portal following these steps:

  1. From the Menu (icon), select Absences & Makeups.
  2. In the Past section, locate the absence to be made up and click Schedule Makeup.
window opens with the absence information, the student's name, and the available makeup classes (max of 100 classes displayed).

  1. Click to Select the desired makeup class.
  2. Click Submit.
If a Makeup success message has been created in the Parent Portal Absence & Makeup Settings, it will display to confirm the submission of the makeup.

  1. Click OK to return close out the window.


Schedule a Makeup for an Upcoming Absence

When scheduling an absence in the portal, parents can schedule a makeup at the same time, if permitted according to the Makeup scheduling rules defined in the Parent Portal makeup settings.

When an absence has been submitted in the Parent Portal, the parent is returned to the Absences & Makeups page, and the absence that was scheduled appears in the Upcoming section.

  1. Click View Schedule Impacts to see the classes that will be missed due to the absence.
window opens with the absence information and the student's name.

  1. Click Schedule Makeup.
window opens with the absence information, the student's name, and the available makeup classes (max of 100 classes displayed).

  1. Click to Select the desired makeup class.
  2. Click Submit.
If a Makeup success message has been created in the Parent Portal Absence & Makeup Settings, it will display to confirm the submission of the makeup.

  1. Click OK to return close out the window.




To help you introduce this awesome feature to your families, share this great video which is included in an email template we've created for you!


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