Issue/Question
Why can parents see a class online but can't register for it?
Environment
Jackrabbit application, Online Registration
Cause
In the class record, Display in Online Class Listings = Yes, but Allow Online Registration = No.
Resolution
A setting in the Class record controls whether parents can register in the class from the Online Class Listing Tables. The setting must be set to Yes for the Register link to be available for the class.
- Go to the Class record > Summary tab.
- Set Allow Online Registration to Yes.
- Save Changes.
To edit this setting for the entire session of classes at once, use Edit All Classes.
See Troubleshoot classes not available online for other online class visibility and enrollment issues.
