What does it mean if I get a decline code? What should I do?

The Declined Response and the Reason Codes are created by your gateway/merchant provider (not by Jackrabbit). If you receive an automated email telling you a transaction was declined (this is not sent by Jackrabbit), contact your gateway provider or log into your virtual terminal for an explanation. Jackrabbit simply updates the family's Transactions tab with the information provided.  

To learn more about decline codes read the Credit Card Decline Codes article.

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