Once a family's credit card has been vaulted, their credit card details are stored in your gateway's vault. To switch a family from one vault to another requires several steps
- Make sure that the family is set to their original vault Location. (Family Location is on the Family Summary tab.)
- Go to the family's Billing Info tab and click the credit card's Edit Card Info button.
- Click Delete Card Number to delete the credit card details.
- Save Changes
- On the family's Summary tab, switch the Location to the new Location gateway. Save Changes.
- Return to the family's Billing Info tab and using the Edit button, re-enter the credit card number and exp date. Save Changes. This does require obtaining the credit card information in full from the family again.