The Parent Portal - An Overview

The Parent Portal is a wonderful tool that allows your existing customers to manage their account with you online. You control what features are available inside your Portal! Depending on the settings you select existing customers can update their contact information, view their fees and payments, enroll into additional classes and events, send online payments, and see news updates that you post. They can also see and read past sent emails, registrations, and texts (if your organization uses texting). 

Contacts with a valid email address in your main database may access the Parent Portal, unless you specifically block them. 

Families located in your Lead File do not have access to the Portal.

Generally the Parent Portal is a link that you put on your website, but you can also use it on Facebook, emails, etc. 

The articles in this section will show you how to set up your Portal, link to it, and use the many features of it including enrollment, news, online payments, legal updates, etc.  

To look around inside a "demo" sample portal that we have set up, go to this Parent Portal DEMO login page.  

Use Login ID:   parent1
Use password:  12345678

Remember, the information shown inside your own organization's Portal is controlled by YOU using the settings in your database and may be different than what our Demo portal highlights.   

To get started with the Parent Portal see our Help article Set Up the Parent Portal.

You can also print off this checklist to help keep you organized: Checklist Parent Portal.pdf.

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